Rules, safety and where to get help
If gambling stops being a pastime, call your province's help line or set a limit or a break. For Ontario the line is ConnexOntario at 1-866-531-2600; British Columbia has Gambling Support BC at 1-888-795-6111; Québec has Jeu : aide et référence at 1 800 461-0140; Alberta residents call 211. Numbers below come from the official pages we read, and Manitoba is unconfirmed.
Checked by the editorial team on
- 2 min read
- 6 sections
- 1 table
- 3 FAQ
Help lines by province
| Province | Help line | Self-exclusion |
|---|---|---|
| Ontario (19+) | ConnexOntario 1-866-531-2600, SMS 247247 | BetGuard (betguard.ca), since 2026-05-14; terms of 6 months, 1 year, 5 years |
| Alberta (18+) | Call 211 | selfexclusion.ca |
| British Columbia (19+) | Gambling Support BC 1-888-795-6111, 24 hours | Required on PlayNow |
| Québec (18+) | Jeu : aide et référence 1 800 461-0140; Montréal 514 527-0140; 24 hours | Autoexclusion in the account or in person; breaks of 1 to 89 days |
| Manitoba (18+) | Not confirmed as of 2026-11-13 | Not confirmed as of 2026-11-13 |
| Other provinces and territories | Not confirmed as of 2026-11-13 | Not confirmed as of 2026-11-13 |
Takeaway: if a number for your province is not here, we have not confirmed it, and we would rather leave it out than guess.
Limits, breaks and exclusion
- Deposit and loss limits: caps you set on money in or lost over a period.
- Time-out (break): a short pause from betting.
- Self-exclusion: a longer ban, which in Ontario runs through BetGuard and, under the Ontario standards, through each operator's own program.
Which tools an operator documents will sit in a dataset described on the payments and apps page. Province rules are on the rules page, and common questions on the betting FAQ.
How we checked
- We took each number from an official provincial page, not from a review site.
- We left a province blank when its page gave no labelled number.
- We re-read the help pages every quarter.
Sources
- BetGuard and selfexclusion.ca
- Official pages of ConnexOntario, Gambling Support BC, Jeu : aide et référence and Alberta's 211.
What changed
- : first version; Manitoba left open.
Age and help
19+ in Ontario and British Columbia; 18+ in Alberta, Manitoba and Québec. Gambling involves risk. Play responsibly. Need a break? Ontario: BetGuard. Alberta: selfexclusion.ca. Not an official site of any operator or regulator. Back to the home page.
FAQ
How do I exclude myself in Ontario?
Through BetGuard at betguard.ca, available since 2026-05-14, with terms of 6 months, 1 year or 5 years. Operators also run their own programs under the Ontario standards.
How do I exclude myself in Alberta?
Through selfexclusion.ca, the central program of Alberta Gaming, Liquor and Cannabis. It applies on registered iGaming sites in the province.
Which number do I call in Manitoba?
We could not confirm this as of 2026-11-13. The PlayNow MB page shows two numbers without labels, and one matches the British Columbia line, so we do not assign either to Manitoba.